CIS Front of House recruit a high calibre of staff using a very specific recruitment model aligned to the particular needs of your business; nurturing our employees, building confidence and strengthening observation skills, to enable them to anticipate customer needs.
Our accredited training is inspired by five star hospitality. Our aim is to develop skills and knowledge which in turn motivates and inspires confidence.
In addition to human interaction, our award winning customer experience strategy focuses on the right sensory mix. The provision of flower arrangements, bespoke scents, music and literature compliment the customer journey.
Our VIP concierge facility provides five star services from chauffeurs to private jets, Michelin star dining to theatre tickets.
Our people have long been recognised as the keystone of our business at CIS and we, together with our clients, enjoy long-term retention of loyal employees who appreciate the investment being made in them and thrive upon the confidence we endeavour to instil.
Our employees know that the hard working and ambitious will be supported, encouraged and rewarded.
Our customer experience approach is a holistic one. An experience is a collection of emotions resulting from a number of triggers in one’s environment.
Upon evaluation of how your customers deserve to feel from their first point of interaction, we are perfectly equipped to make the right sensory recommendations to produce the desired positive customer experience.
We offer a premium concierge service from a standard self-delivered package to a helicopter tour of your latest building development followed by dinner at a top London restaurant, centre court tickets, or simply a reliable driver and luxury vehicle to take you and your associates where you need to be, in style.