Sheena Pemberton

Front of House Account Manager

With over 10 years’ experience in the five star hospitality industry, working for some of the most iconic brands such as Emirates and Rolls-Royce, Sheena knows what it takes to deliver a world class service.

Sheena has credentials in delivering exquisite customer service at the highest level, including The Shard building’s Front of House in Central London.

Sheena is familiar with the perceptive nuances that make the difference on the front line and as such, places a huge importance on staff care and welfare, aligning with CIS in encouraging pride and revealing shining personalities.